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southern MN | Used to be there was a price on things, and there was snail mail and things worked out over time.
Now there are 23 different prepay discount packages if you meet this or that deadline or threshold.
And everything is email or text, immediate.
Too fast for a dealer to correct things, too complicated for the company to keep up with getting things right.
I wouldn’t blame the dealer and I would assume it will get sorted out fine, but bringing attention to it and expressing frustration about the situation - not at the dealer directly but about such situations happening by the complexity the parent company has created - seems quite appropriate.
I’m sure dealers have ample examples of the same types of frustrations with us customers, and are also justified in sharing constructive frustration about such.
Paul | |
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pioneer prepay with invoice showing balance due
