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Mount Vernon, WA | I sent one of my students over yesterday to my local hydraulic shop to get some o-rings and backup washers for a hydraulic cylinder he was working on. I made the mistake of sending him over with $100 because I figured a $20 bill likely wouldn't cover it with today's inflation. He came back empty handed and said they'd call when the order was ready. I figured they were simply busy. OK, whatever.
He gets a call this morning that the seals were ready for pickup, so he goes to get them and comes back with $30 change. After looking closely at the bill, they charged $45 plus tax for "shop labor". I haven't called them yet to complain, but I have to assume the labor charge was for them to measure the old seals to determine the proper part number. He didn't bring over the cylinder, but only a half-dozen o-rings and backup washers to get matched up and replaced.
I thought I've seen it all, but this is a new one for me and frankly I'm just a little upset. I paid $20 for all the seals and $50 for them to ID them and pull them from the shelf. Before I call and make some noise, has this ever happened to anyone else here? Do you feel it's justified? | |
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Was I ripped off?
